Refund policy

RETURN & REFUND POLICY

  • We want you to be satisfied with your purchase. If you are not satisfied with your order, please contact us so we can review your request.

RETURNS

  • Return requests must be submitted within 30 days of delivery.
  • To request a return, please contact our customer support team with your order number and a description of the issue. Photos may be requested where appropriate.
  • Items must generally be returned in their original condition and packaging, where applicable.
  • Some products may not be eligible for return due to their nature, condition, hygiene requirements, or other applicable restrictions.

RETURN SHIPPING

  • If an item is defective, damaged, incorrect, or not as described, please contact us before returning it so we can review the issue and provide instructions.
  • For other returns, return shipping costs may be the responsibility of the customer.

REFUNDS

  • Once an approved return is received and reviewed, we will notify you regarding the status of your refund.
  • Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

DAMAGED OR INCORRECT ITEMS

  • If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and relevant photos. We will review the issue and work with you toward an appropriate resolution.

CONTACT

  • For questions regarding returns or refunds, please contact us through our Contact Us page.